Ticket Support Script

An affordable online help desk system that enables you to manage and consolidate all customer support requests at one online centralized location. Simple installation, one-time payment, fully customizable – an easy-to-use support ticket system. Our Ticket Support Script will not only provide you with an online help desk but it will empower you to manage and keep tickets in check. Take a closer look and contact us, if you have any questions or want to request a modification!

198$

Product Highlights

Every company providing maintenance and post-sale support services needs a simple and reliable support ticket system to manage customer requests and issues. Integrate our smart help desk system into your website and keep your finger on the pulse of your customers’ needs!

Smart Ticket Management

Handle multiple customer support and client requests. Process, edit, delete, and export tickets. Add tickets manually on behalf of clients.

Versatile & Responsive Design

The front-end UI of our help desk software is optimized for mobile devices. You can preview and enable 10 different color themes.

Canned Messages

Support members can use predefined messages in standard situations and thus improve turn-around time and quality.

Ticket Rating Tool

Clients can rate ticket replies they have received from the support team. They only need to click on the respective smiley or frownie.

Customer Panel

Clients can communicate with your staff, follow up and read ticket replies from a password-protected profile area on the front end.

Email Notifications

Notify clients as soon as their tickets have been processed. Send automatic emails to all departments upon each new ticket received.

Ticket Assignment

Clients can direct tickets to different departments through the online form. Team leaders can assign tickets to agents from the back end.

PHP Source Code Customization

If you buy the Developer License, you can make your own custom changes to the ticket support system, or ask us for a modification.

Live Demo

Preview both the front end and back end of the Ticket Support Script and test out the whole functionality.
If you have any questions or need technical advice, go ahead and contact us.

Email: admin@expertsoftwares.com

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